Privacy Policy
Last updated: July 2026
This policy explains what SnapReply AI collects when you contact us, how we use it, and your choices, including how text-message (SMS) consent and opt-out work.
Who We Are
SnapReply AI is a service business based in the Phoenix metro (Avondale, Arizona). We build and run done-for-you AI front-desk systems for local service businesses. Questions about this policy? Email jordan@snapreplyai.com.
Information We Collect
When you contact us through this website, we collect the information you choose to provide: your name, email, phone number, business name, and the content of your message. If you become a client, we collect the information we need to set up and run your front desk.
Separately, when we run a front desk on behalf of a client business, that system processes calls and messages from that business's own customers. In that case, we act as a service provider to the client, and the client's own privacy practices govern how that information is used. We do not use those end-customer interactions for our own marketing.
How We Use Information
We use the information you give us to respond to your inquiry, provide and improve our services, and communicate with you about your account. We do not sell your personal information.
Text Messaging (SMS) Consent & Opt-Out
If you give us your mobile number and opt in, you consent to receive text messages from SnapReply AI related to your inquiry, your account, and appointment or follow-up reminders. Where we operate a front desk for a business you contacted, messages may be sent on that business's behalf.
- Consent is not a condition of purchase. You do not have to agree to receive texts in order to buy any product or service from us.
- Message frequency varies. Message and data rates may apply, depending on your mobile carrier and plan.
- Opt out any time. Reply STOP to any message to stop receiving texts. Reply HELP for help.
- We protect your opt-in. We do not sell or share mobile opt-in information or phone numbers with third parties for their own marketing. Opt-in data is not shared for promotional purposes.
AI and Automation
Our services use AI to help handle phone calls, text messages, and lead management for our clients' businesses. The assistant identifies itself as a virtual assistant, and callers can ask to speak with a person at any time. The AI does not quote prices or make commitments that the business has not approved.
How Information Is Shared
We use trusted third-party providers to deliver the service, such as our telephony, scheduling, and lead-management vendors. They process information only to provide those functions to us. We do not sell your personal information, and we do not share it except as needed to run the service or as required by law.
Data Security
We use reasonable, industry-standard measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You can ask us what information we hold about you, ask us to correct or delete it, or opt out of messages at any time (see the SMS section above). To make a request, email jordan@snapreplyai.com.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Contact Us
SnapReply AI · Avondale, Arizona · jordan@snapreplyai.com